Privacy Policy

How we collect, use, and protect your information across our exam prep apps.

Effective Date: June 11, 2026 · Last Updated: June 11, 2026

Contact Information

Email: care@lexportprep.com
Developer: Bala Murali C T (operating as LexPort)

1. Introduction

Bala Murali C T, operating as LexPort (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our exam prep mobile applications (the “App”).

Please read this privacy policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

Account Information: When you create an account using Apple Sign-In or Google Sign-In, we collect your name and email address.
Purchase Information: If you make in-app purchases, we process payment through the App Store or Google Play, but we do not store your payment card details.

2.2 Automatically Collected Information

Usage Data: We collect information about how you interact with the App, including study progress and quiz scores, features used, time spent on the App, and device information (model, operating system version).
Crash and Error Reports: We use Firebase Crashlytics to collect crash reports and diagnostic information to improve app stability.

2.3 Information We Do NOT Collect

We do NOT collect precise location data
We do NOT access your contacts or photos
We do NOT track you across other apps or websites for advertising purposes
We do NOT sell your personal information to third parties

3. How We Use Your Information

3.1 App Functionality

Provide and maintain the App’s services
Authenticate your account
Save your study progress and quiz results
Enable access to premium features through in-app purchases

3.2 App Improvement

Analyze usage patterns to improve user experience
Identify and fix technical issues
Develop new features based on user behavior

3.3 Communications

Send you important updates about the App
Respond to your inquiries and support requests
Notify you about changes to our terms or privacy policy

4. Third-Party Services

Our App uses the following third-party services that may collect information:

4.1 Firebase (Google)

We use Firebase services including:

Firebase Authentication: For secure sign-in with Apple and Google
Cloud Firestore: For storing exam content and user progress
Firebase Storage: For storing exam materials
Firebase Crashlytics: For crash reporting and app stability monitoring
Firebase Cloud Messaging: For push notifications (with your permission)

Firebase Privacy Policy: https://firebase.google.com/support/privacy

4.2 Apple Services

Apple Sign-In: For authentication (respects your privacy choices)
In-App Purchase: For subscription and lifetime purchase processing
StoreKit: For managing purchases

Apple Privacy Policy: https://www.apple.com/privacy/

4.3 Google Services

Google Sign-In: For authentication (optional)

Google Privacy Policy: https://policies.google.com/privacy

4.4 RevenueCat

We use RevenueCat to manage in-app subscriptions and purchases across iOS and Android platforms. RevenueCat may collect purchase metadata and subscription status.

RevenueCat Privacy Policy: https://www.revenuecat.com/privacy

4.5 Google Play (Android)

For Android users, in-app purchases and subscriptions are processed by Google through Google Play Billing. We do not store your payment card details.

Google Play Terms of Service: https://play.google.com/about/play-terms/

5. Data Storage and Security

5.1 Where Your Data is Stored

Your account information and study progress are stored securely on Firebase Cloud servers
Local data is stored on your device and synced to the cloud
All data is encrypted in transit using industry-standard SSL/TLS protocols

5.2 Data Retention

Active account data is retained as long as your account is active
If you delete your account, we will delete your personal information within 30 days
Anonymized usage data may be retained for analytics purposes

5.3 Security Measures

We implement appropriate technical and organizational measures to protect your data:

Encrypted data transmission
Secure authentication methods
Regular security assessments
Access controls and monitoring

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your account information through the App settings.

6.2 Data Deletion

You can request deletion of your account and personal data by:

Emailing us at care@lexportprep.com
Using the “Delete Account” option in App settings (if available)

6.3 Marketing Communications

You can opt out of promotional emails by:

Clicking the “unsubscribe” link in any email
Contacting us at care@lexportprep.com

6.4 Push Notifications

You can disable push notifications through your device settings or App settings.

7. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at care@lexportprep.com, and we will delete such information.

8. In-App Purchases and Subscriptions

8.1 Purchase Types

We offer the following purchase options:

Monthly Subscription: Auto-renewable monthly access
Quarterly Subscription: Auto-renewable quarterly access
Lifetime Access: One-time purchase for permanent access

8.2 Subscription Management

Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
iOS: Manage or cancel subscriptions through your Apple App Store account settings (Settings → Apple ID → Subscriptions)
Android:Manage or cancel subscriptions through Google Play (Play Store → Profile → Payments & subscriptions)
No refunds for partial subscription periods

8.3 Payment Processing

All payments are processed by Apple through the App Store or by Google through Google Play. We do not have access to your payment card information.

9. Changes to Exam Content

We regularly update exam questions and content to ensure accuracy and relevance. Content updates are delivered through Firebase Cloud Firestore, Firebase Storage, and local app assets (updated with app versions).

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to say no to the sale of personal information (we do NOT sell data)
Right to access your personal information
Right to request deletion of your personal information
Right to equal service and price

To exercise these rights, contact us at care@lexportprep.com.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, contact us at care@lexportprep.com.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

13. Cookies and Tracking

Our App does not use cookies or tracking technologies for advertising purposes. Firebase may use similar technologies for analytics and app functionality, as described in Section 4.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy on this page
Updating the “Last Updated” date
Sending you a notification through the App or email (for material changes)

You are advised to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: care@lexportprep.com
Response Time: We aim to respond within 48 hours

For data deletion requests, account issues, or privacy concerns, we are here to help.

16. Legal Compliance

We comply with:

Apple App Store Guidelines
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Children’s Online Privacy Protection Act (COPPA)
Health Insurance Portability and Accountability Act (HIPAA) — where applicable
Google Play Developer Program Policies

17. No Medical Advice

Please note that this App provides educational content for exam preparation only and does not constitute medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical decisions.

Consent

By using our Apps, you consent to this Privacy Policy and agree to its terms.