Question 1
A patient is prescribed a new expensive anticoagulant at discharge and states they cannot afford to pick it up today. Which of the following is the most appropriate response?
▸ Why D is the answer
When a patient is prescribed a new expensive anticoagulant and states they cannot afford to pick it up today, they face a significant barrier to care. The best action is to alert the provider and offer financial assistance resources to ensure they get the prescribed therapy. Telling the patient to use their old medication is dangerous and outside your scope of practice, as the old medication may interact or be ineffective. Suggesting they borrow medication from a family member is illegal and unsafe. Advising them to skip doses until they get paid directly compromises their health and increases readmission risk. Identifying social determinants of health and connecting patients with community resources is a vital part of care coordination.
🔑 Key takeaway
Medical assistants help overcome barriers to care by connecting patients with appropriate community and financial resources.